Shipping policy

Shipping Policy

Thank you for shopping with us! We’re committed to getting your order to you safely and as quickly as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.

During sales, holidays, or periods of high order volume, processing may take a little longer. We appreciate your patience.

Shipping Times

Once your order has been processed, estimated delivery times are:

  • Standard Shipping: 3–7 business days
  • Express Shipping: 1–3 business days, where available

Please note that delivery times are estimates and may vary depending on your location, carrier delays, weather, customs, or other circumstances outside our control.

Shipping Rates

Shipping costs are calculated at checkout based on your delivery address, order size, and selected shipping method.

Any applicable free-shipping promotions will be clearly displayed on our website or at checkout.

Order Tracking

Once your order has shipped, you’ll receive a confirmation email containing your tracking information, when available. Please allow up to 48 hours for tracking information to become active.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery timeframe, please contact us with your order number and we’ll be happy to help.

If your tracking information shows that your package was delivered but you cannot locate it, please first check with household members, neighbors, and your delivery location. You may also contact the shipping carrier directly.

Incorrect Shipping Address

Please make sure your shipping information is correct before completing your purchase. If you need to change your address, contact us as soon as possible.

We cannot guarantee that address changes can be made after an order has been processed or shipped. Customers may be responsible for additional shipping costs resulting from an incorrect or incomplete address.

International Shipping

International orders may be subject to customs duties, taxes, or other import fees imposed by the destination country. These charges are the responsibility of the customer unless otherwise stated at checkout.

International delivery times may vary due to customs processing and local carrier conditions.

Contact Us

If you have any questions about your order or our shipping policy, please contact our customer service team through our Contact Us page.

We’re happy to help!